Emotional Intelligence

"No one cares how much you know until they know how much you care.""

What is Emotional Intelligence?

Emotional intelligence is an ability to recognise, understand and manage our own emotions and knowing how our actions can impact people negatively or positively. It is also about recognising, understanding other people's emotion, and what motivates or influences them. There are five categories of emotional intelligence.

• Self-awareness: The ability to recognise and understand ourselves (our strengths and weaknesses), our behaviour, our emotions, and how we react to situations and people.
• Self-regulation: The ability to control our emotions, and therefore our reactions.
• Motivation: The ability to motivate ourselves to perform, act and reach towards goals.
• Empathy: The ability to understand other people's emotions and relate to them more effectively.
• Social skills: The ability to build and maintain relationships, manage conflicts and work with others.

The difference between EQ and IQ

Emotional intelligence (EQ) is an individual's ability to identify, control, and express emotions whereas, Intelligence quotient (IQ) is a score derived from one of several standardised tests designed to assess an individual's intelligence.
IQ is used to measured one's academic ability, ability to learn, understand, to apply the information to skills, etc.

Why is it important?

Emotional intelligence (EQ) is quickly becoming an essential function in mental and physical health. Experts realise that EQ is a crucial skill that applies to daily life. When hiring, employers look for employees who encompass technical expertise as well as excellent communication skills. People with a high EQ are equipped to work cohesively within a team because they can manage stress better, and are better at adapting to change.